Terms of Service

Last Updated: May 10, 2025

1. Introduction

Welcome to NymblePay. These Terms of Service ("Terms") govern your access to and use of the NymblePay platform, including our website, applications, and services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

2. Definitions

• "NymblePay," "we," "us," and "our" refer to NymblePay and its affiliates.
• "You" and "your" refer to any individual or entity using our Service.
• "Landlord" refers to property owners or managers who use our Service to manage properties and collect rent.
• "Tenant" refers to individuals who rent properties and use our Service to pay rent and manage their lease.
• "Content" refers to text, images, photos, audio, video, and all other forms of data or communication.
• "User Content" refers to Content that users submit or transmit to, through, or in connection with our Service.

3. Account Registration and Eligibility

3.1 Account Creation

To use certain features of our Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account.

3.3 Eligibility

You must be at least 18 years old to use our Service. By using our Service, you represent and warrant that you meet all eligibility requirements.

4. Service Description

4.1 Platform Overview

NymblePay provides a platform for property management, including rent payment processing, maintenance request management, property listings, and related services.

4.2 Role-Specific Services

• For Landlords: Property listing, tenant screening, lease management, rent collection, maintenance tracking, and financial reporting.
• For Tenants: Rent payment, maintenance request submission, lease management, and communication with landlords.
• For Administrators: Platform management, user support, and system oversight.

5. Payment Terms

5.1 Payment Processing

We use Stripe to process payments. By making a payment through our Service, you agree to Stripe's terms of service and privacy policy.

5.2 Fees

• Application Fee: We may charge an application fee as disclosed during the rental application process.
• Service Fee: We charge a service fee for using our platform, which is calculated as a percentage of transactions as disclosed on our website.
• Late Fees: Late payments may be subject to late fees as specified in your lease agreement.

5.3 Recurring Payments

By setting up recurring payments, you authorize us to charge your payment method on the scheduled date(s). You may cancel recurring payments through your account settings.

5.4 Refunds

All payments are final, except as required by law or as specified in your lease agreement. Refund requests will be evaluated on a case-by-case basis.

6. User Responsibilities

6.1 General Conduct

You agree not to:

• Violate any applicable law or regulation
• Infringe on the rights of others
• Submit false or misleading information
• Use our Service for any illegal or unauthorized purpose
• Interfere with or disrupt our Service

6.2 Landlord Responsibilities

Landlords agree to:

• Provide accurate property information
• Comply with all applicable housing laws and regulations
• Respond to maintenance requests in a timely manner
• Honor lease agreements and tenant rights
• Pay any applicable fees or commissions to NymblePay

6.3 Tenant Responsibilities

Tenants agree to:

• Provide accurate personal information
• Pay rent and other fees on time
• Comply with their lease agreement
• Use the rented property in accordance with their lease
• Submit truthful maintenance requests

7. Content and Intellectual Property

7.1 User Content

You retain all rights to User Content you submit, but grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, and display such Content for the purpose of providing our Service.

7.2 Prohibited Content

You agree not to post Content that:

• Is illegal, fraudulent, or misleading
• Infringes on intellectual property rights
• Contains viruses or malicious code
• Constitutes hate speech or harassment
• Is obscene or offensive

7.3 Intellectual Property

Our Service and its original content, features, and functionality are owned by NymblePay and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our permission.

8. Termination

8.1 Termination by You

You may terminate your account at any time by following the instructions on our Service or contacting us.

8.2 Termination by NymblePay

We may suspend or terminate your account for any reason, including violation of these Terms, at our sole discretion, without notice or liability.

8.3 Effect of Termination

Upon termination, your right to use our Service will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

9. Disclaimers and Limitations of Liability

9.1 Service Disclaimer

Our Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

9.2 Property Listings

We do not guarantee the accuracy of property listings or the suitability of any property. We are not responsible for the condition of any property, and we advise tenants to inspect properties before entering into a lease agreement.

9.3 Limitation of Liability

To the maximum extent permitted by law, NymblePay shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our Service.

10. Indemnification

You agree to indemnify, defend, and hold harmless NymblePay and its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from your use of our Service, your violation of these Terms, or your violation of any rights of another.

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions.

11.2 Dispute Resolution

Any disputes arising from these Terms or your use of our Service shall be resolved through binding arbitration in San Francisco, California, except where prohibited by law. The arbitration will be conducted by a single arbitrator in accordance with the rules of the American Arbitration Association.

11.3 Class Action Waiver

You agree to resolve any disputes on an individual basis and waive any right to bring a class action, collective action, or representative proceeding.

12. Changes to Terms

We may modify these Terms at any time by posting the revised Terms on our Service. Your continued use of our Service after the changes take effect constitutes your acceptance of the revised Terms.

13. Electronic Communications

By using our Service, you consent to receive electronic communications from us. These communications may include notices about your account, promotional information, and other information concerning or related to our Service.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and NymblePay regarding our Service and supersede all prior agreements and understandings.

16. Contact Information

If you have any questions about these Terms, please contact us at:

Email: email@nymblepay.com
Address: Address

17. Acknowledgment

By using our Service, you acknowledge that you have read these Terms, understand them, and agree to be bound by them.