Privacy Policy

Last Updated: May 10, 2025

Introduction

Welcome to NymblePay. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Who We Are

NymblePay is a property management and payment processing platform that connects landlords and tenants, facilitating rent payments, maintenance requests, and property management services.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Identity Information: Name, email address, phone number, postal address
• Account Information: Login credentials, user preferences
• Financial Information: Payment method details, transaction history, billing information
• Property Information: Property details, lease information
• Communication Records: Customer service communications, maintenance requests

Automated Information Collection

We automatically collect certain information when you visit our platform:

• Technical Data: IP address, browser type, device information
• Usage Data: Pages visited, features used, time spent on platform
• Cookies and Similar Technologies: Data collected through cookies, web beacons, and similar technologies

How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain our services
• To process payments and manage financial transactions
• To communicate with you about your account or our services
• To respond to maintenance requests and service inquiries
• To improve our platform and develop new features
• To detect and prevent fraudulent activities
• To comply with legal obligations

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Performance of a contract when we provide services you've requested
• Our legitimate interests in operating and improving our business
• Compliance with legal obligations
• Your consent, where applicable

Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who help us operate our business (payment processors, cloud storage providers, email service providers)
• Landlords and Tenants: Sharing relevant information between parties in a rental relationship
• Business Partners: Companies we partner with to offer integrated services
• Legal Requirements: When required by law, legal process, or government requests
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

To exercise these rights, please contact us using the information provided at the end of this policy.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We will ensure appropriate safeguards are in place to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.

Stripe Services

We use Stripe as our payment processor. When you provide payment information, you are providing it directly to Stripe, and their privacy policy applies to that information. We recommend reviewing Stripe's Privacy Policy.

Clerk Authentication

We use Clerk for authentication services. When you create an account or sign in, you may provide information directly to Clerk, and their privacy policy applies to that information. We recommend reviewing Clerk's Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@nymblepay.com
Address: Address

Your Consent

By using our services, you consent to our Privacy Policy and agree to its terms.